Football fans know how frustrating it is to see a referee spot the ball incorrectly during a game. In some cases, the fate of the outcome rests upon a mere few inches. But this real life scenario has afflicted the virtual world in EA,s NCAA Football ,07 for the PSP. The bug occurs when the ball is brought back to the initial point of contact. The problem is that the offensive player has not even been touched by the opposing defense.
Electronic Arts has issued a free replacement to those who have experienced this bug in their copy of the game. EA will also offer free shipping and a $15 discount on your next purchase at EA.com to make amends for the inconvenience. EA,s official website explained the procedure for returning defective UMD game disks:
“…we have been working on a solution regarding the ball marking issue found in NCAA Football 07 for the PSP. If you are experiencing this issue, Electronic Arts can provide a replacement UMD disk for the one you currently own. Please send your current UMD (no packaging) to the following address:
EA Customer Warranty
Attn: NCAA PSP
209 Redwood Shores Parkway
Redwood City, CA 94065
Included in the package, please include a note with the following information:
Your name
Address
E-mail address
Phone number
Once the disk is received by the EA Customer Warranty team, please allow up to 10 business days to receive the replacement disk. As a thank you for you patience we will also include a coupon for use at the EA Store at http:/eastore. ea.com that provides you with $15 off your next purchase at the EA Store as well as FREE shipping on that order.
We appreciate your support and apologize for the inconvenience that this issue has caused.”
